What We Collect and Why It Matters
We collect your name, contact details, and account credentials when you register. When you make a deposit or withdrawal via bKash, Nagad, or Rocket, our system records the transaction reference and wallet identifier — not your full mobile banking PIN or password, which stays entirely within
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your payment app. Device data such as browser type, IP address, and session timestamps help us detect suspicious login attempts and keep your account secure. We may also use cookies to remember your session preferences and logged-in state across visits. Any information you share through our
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support channel — such as a wallet verification query — is kept only as long as necessary to resolve that matter. We do not sell, rent, or trade your personal data to unrelated third parties. Where data is shared with service partners, it is limited to
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what they need to process your transaction or maintain platform security. Your eligibility to use this platform, and the extent to which this policy applies, depends on your local law and the regions we currently support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.